The Montgomery-Ramsay Buying Experience

 

Packaging

 

 

 

 

When you purchase from Montgomery-Ramsay, we work to make sure everything arrives exactly as you'd expect it: packaged in our iconic purple product box, and shipped out with all the trimmings.

 

 

 

Packaging 1

 

 

 

 

Included in your shipping box, along with the product box itself, you'll find a purple Montgomery-Ramsay velvet gift bag, some care instructions, and a note of thanks from our CEO, Neil Ramsay.

 

 

 

 

 

 

All product boxes will be shipped with a charcoal foam insert to cushion the items during shipping. Inside the product box, beneath the foam, is a flocked cardboard insert holding your jewellery.

 

 

 

 

 

 

 

 

Beneath the carboard insert is an anti-tarnish tab that will help protect your jewellery from tarnishing during shipping and keeps your jewellery looking fresh if you store it in its Montgomery-Ramsay box.

 

 

 

Shipping policy

Shipping

Domestic US ground shipping on orders above $75 is complimentary.

Currently we are only able to accept online orders to shipping addresses within the United States, Canada, and Japan, and do not ship to other locations. To ensure the secure delivery of your order, Montgomery-Ramsay does not ship orders to post office boxes. Montgomery-Ramsay is able to accept post office box addresses for your billing needs.

For each address within the United States, the following charges apply:

  • Domestic (US48) Ground Shipping: $0
    Please allow 3-5 business days. Items ordered together may not always ship together.
  • Domestic (US48) Next-day delivery: $50 without signature confirmation or with signature confirmation.
    Orders placed before 1:00PM EST Monday through Friday will be delivered on the following day. Orders placed on Friday after 1:00PM EST will be delivered Monday. Sunday and holiday delivery is not available. Next-day delivery is not offered for personalized items
  • Areas outside the Domestic (US48) zones, including Hawaii, Alaska, Puerto Rico, UT Territories, Canada, and Japan are subject to carrier rates, calculated at checkout.